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Vespa Vision Centre Privacy Policy Canada

Your privacy is important to us. We respect your personal information and are committed to maintaining the highest standards to protect it. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in Canada.


Operation of our Policy
You will be made aware when personal information is required to identify or contact you. This usually occurs when you place an order, register for a service, or enter a competition. By consenting to Vespa Vision Centre processing your personal information, you agree to the terms of this Privacy Policy. You can opt out of receiving information from us at any time.


We Comply with the Law
Vespa Vision Centre is bound by the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy sets out our practices for the collection, use, disclosure, and handling of personal information in Canada.


Personal and Sensitive Information
Personal information includes data about an identifiable individual. Sensitive information includes details about a person’s health.


Types of Personal Information We Collect
We collect and hold personal information for providing our products and services. This may include:

  • Identity and contact details: name, date of birth, gender, email, home address, shipping address, and phone numbers

  • Payment details: bank and payment card details (encrypted and not retained by Vespa Vision Centre)

  • Profile data: account information, purchase history, and personal preferences

  • Other information: insurance, Medicare, communication records, IP address, URLs, search histories, and other online interactions

We may also collect sensitive information such as prescription details, retinal images, medical histories, appointment information, family health histories, and medication regimes.


How We Collect and Hold Personal Information
We collect personal information through our services, website, clients, third-party agents, and directly from you. Personal information is held securely, with various protections, and retained only as long as relevant to the purpose for which it was collected.


Purposes for Holding, Using, and Disclosing Information
We use and disclose personal information for:

  • Conducting our business and providing services

  • Ensuring safety and security

  • Communicating about our products and services

  • Internal administrative, research, planning, marketing, and development purposes

  • Regulatory and legal compliance

We may also disclose personal information to third-party technology partners, including Mailchimp, Amazon Web Services, Facebook, Google, and other marketing service providers.


Access and Correction
We strive to keep personal data up-to-date and accurate. You may request access to or correction of your personal information. We will respond within 30 days of receiving your request. A reasonable fee may be charged for administrative costs.
Please direct requests to: info@vespavisioncentre.ca


Other Privacy Rights
Individuals may request to have their personal information erased or restrict its processing. Note that this may limit our ability to provide services.


Changes to This Policy
We may update this Privacy Policy periodically. The latest version governs our handling of personal information.


Complaints
If you believe there has been a breach of PIPEDA, please contact us.
Vespa Vision Centre  
13330 Lanoue St., Windsor, ON N8N 5B5
info@vespavisioncentre.ca 

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